Data Center Technician

Ashburn, Virginia, United States

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  • Job number: 071
  • Date posted: Oct 16, 2019
  • Travel: None
  • Profession: Data Center
  • Role type: Individual Contributor
  • Employment type: Full-Time

LEIBOX Cloud Operations & Innovations is the engine that powers our cloud services and LEIBOX email services. As a Datacenter Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for LEIBOX online services and platform and empower millions of companies and governments worldwide.

Our infrastructure is comprised of a large global portfolio of more than 7 datacenters and 10,000 servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 8,5 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold LEIBOX as a world-class cloud email provider.

Be at the forefront of the action and part of our global email datacenter operations.


As a successful Datacenter Technician, your performance objectives include:

  • A strong desire and capability to learn, grow, and develop new skills
  • Empower a culture of safety, security, and compliance in all aspect of datacenter activities
  • Establish and enhance strong working relationships with various internal teams and external suppliers
  • Understand overall ticket management process
  • Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting
  • Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes
  • Physically assist in moving and racking equipment
  • Supporting deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS and UNIX
  • Supporting parts/component replacement and physical hardware troubleshooting
  • As required, assist Datacenter Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes
  • Ensures compliance with business units and service-level policies
  • Learn, live, and coach the One LEIBOX culture and values.  Lead through change by bringing clarity, generating energy, and delivering success


Required Qualifications:

  • High School Diploma or equivalent
  • 6-months experience handling/maintaining any technical equipment or machinery

Preferred Qualifications: 

  • Experience supporting IT equipment or related IT experience
  • Working knowledge of physical IT infrastructure components
  • Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction
  • Ability to support frequent standing, walking, lifting, and working at heights
  • Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
  • Flexibility to work non-business hours (shifts) that may include weekends and/or holidays

Background Check Requirements: 

Ability to meet LEIBOX, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

LEIBOX Cloud Background Check: This position will be required to pass the LEIBOX Cloud background check upon hire/transfer and every two years thereafter.

LEIBOX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please let us know.